Terms of service

Terms of Service

1. Acceptance of Terms

By placing an order on our online store, you agree to comply with these Terms of Service. We recommend reading them carefully before making a purchase.

2. Products

Our artificial floral arrangements are made with high-quality materials and careful craftsmanship. We strive to ensure that the images and descriptions accurately reflect each product. However, slight variations in size, or design may occur due to the handmade nature of the items.

3. Prices and Payment

All prices are listed in the currency shown on the store and may be subject to change without prior notice. Full payment is required at the time of purchase using the accepted payment methods.

4. Delivery

We commit to delivering orders within the estimated timeframe provided at checkout. We are not responsible for delays caused by shipping services or factors beyond our control.

5. Return Policy

Due to the nature of our products:

  • Returns or exchanges are not accepted.

  • Refunds are not offered after purchase.

  • If a product arrives damaged or has a manufacturing defect, you must contact us within 48 hours of delivery so we can assess and resolve the situation.

6. Liability

Our products are designed for decorative purposes. We are not responsible for damages resulting from improper use.

7. Privacy

We respect your privacy and handle your data in accordance with our Privacy Policy.

8. Modifications

We reserve the right to update these terms at any time. Changes take effect upon publication on the website.