Shipping policy

Shipping Policy

1. Delivery Areas

We deliver to the areas indicated in our store (e.g., specific cities or regions). Please make sure your address is within our delivery zones before placing your order.

2. Delivery Times

We strive to deliver orders within the estimated timeframe provided at checkout. Delivery times may vary depending on location and product availability.

3. Shipping Costs

Shipping costs are calculated automatically at checkout and depend on the delivery location and the size of the order.

4. Packaging and Care

All arrangements are carefully packaged to protect them during transit. However, we recommend handling them with care upon receipt.

5. Delays and Responsibility

We are not responsible for delays caused by the shipping company or factors beyond our control, such as weather conditions or holidays.

6. Damaged Products During Shipping

If your order arrives damaged, you must contact us within 48 hours of delivery with evidence (photos) so we can assess and resolve the issue.